Tuesday, May 31, 2011

Dear Country Magazine #2

Dear Country Magazine,

I wrote you that you could not shorten my subscription, for which I paid for six issues, because you have decided to do a super issue for two of them. Your response was:

"To compensate for any disappointment you might feel, we've extended your subscription by one issue. Your subscription will now expire with the June/July 2012 issue."

This is NOT a disappointment issue, and I do not appreciate your approaching it that way. It is a breach of contract issue. I am highly disappointed with Reiman, both for changing the contractual agreement after payment, and then for calling it "disappointment" on my part.

Thank you again for your time.

1 comment:

Phyllis said...

I wonder if they told them to handle it that was if someone complained. That's not a good way to do business.